Free Delivery; applies to all orders over £150 in value using parcel couriers and £300 for palletised freight. The free delivery service is based upon a next day service which we agree with you after you place your order. It applies to all English Counties except Devon and Cornwall and London. The following charges apply to areas not covered by the free delivery;
We are unable to confirm a specific delivery time. You should arrange for someone to be available throughout the day or, alternatively, authorise us to leave the goods without signature if appropriate. Furthermore, once your order has been collected by whichever delivery company we use, we have no control over the timing of your delivery. We use reputable and efficient delivery companies but, occasionally, delays occur. We cannot be held liable for deliveries that arrive earlier or later than scheduled.
The following charges apply to areas not covered by our free delivery.
London, Devon, Cornwall and Wales - £20 (bistro sets and benches excluded)
Scotland £35 (bistro sets and benches excluded)
Northern Ireland and the Republic of Ireland £50 (Bistro sets and benches excluded)
Highlands and Islands - Please call for a quote.
France, Spain, Portugal and Italy. Delivery charges are typically between £140 and £160. Deliveries to these countries are weekly. Please contact us for an accurate quote.
How will my goods be delivered? We have 3 different delivery methods. Small items, for example,Bistro sets, are sent by a parcel courier on a 48hr service. Medium to large items will be sent to you on a pallet on a next day service. Delivery drivers will offload the pallet and put it at the entrance to your property. It will then be your responsibility to unpack and to place the furniture in its final location. If you have any restrictions in terms of access, please advise us of these at the time of ordering. Dependent upon your location we may use our own driver and vehicle to deliver your order. In cases where we deliver ourselves, 8 and 10 seater tables will be assembled for you. We shall contact you to arrange a mutually convenient delivery time but please be aware that we cannot guarantee delivery times when using third party couriers. Palletised deliveries can be left without signature provided there is a safe place to leave the goods and that you authorise for the goods to be delivered unsigned. morning deliveries are possible but these will incur extra charges. Please contact us for a quote.